Pharmacy technicians have a wide range of critical responsibilities that directly impact patient care and the pharmacy’s compliance with regulations and best practices. It’s no secret that many pharmacies continue to have a difficult time recruiting and retaining trained pharmacy technicians, and many hospitals and health systems are experiencing severe shortages resulting in increased risk. Just last month, an article published in the ASHP News Center reported how Children’s Hospital Colorado (CHCO), a health system serving seven states, has struggled due to the inability to increase pharmacy technician salaries to make the positions more enticing. A 2022 ASHP survey indicated that technicians expressed frustration with workload, work schedules, and pay. Most agree that this problem is not going away anytime soon, and many approaches have been taken to try and alleviate it, including apprenticeship programs, career enhancement initiatives, and of course increasing pay and benefits when feasible. One fundamental strategy, however, that can form the foundation for all other approaches is having a framework in place that empowers and optimizes your current team. KatanaRX is the task-based framework for accomplishing this. It allows you to optimize team resources by actually streamlining operations instead of disrupting them.